I will provide my services in a caring and reliable way.

Dogs must be socialised to other dogs and children. 

Whilst walking your dog, I can make a decision to cut short a walk, if necessary, due to extreme weather conditions. This is for the safety of the animal and myself.

I do not walk dogs that are in season. 

I may refuse to work with any banned breeds. 

I will not be responsible for any veterinary bills for the animal, no matter how they occur, whilst in my care. 

I ask that all animals should be up to date with flea treatments, worming and vaccinations. Also that they are in good health and are generally of good behaviour.

My business cannot be held liable for any loss, injury, or death to the animal, inside or outside of the client's home.

All dogs will remain on a lead at all times outside of the home, unless a waiver has been signed.

I will not walk more than two dogs together at any one time.

My business, nor myself, will be responsible for any damage to the client's property.

You must inform me if your animal has, or had, any medical issues since making a booking with me, and that if the animal has any kind of infectious condition, then I reserve the right to refuse to look after the animal.

If the client returns early, for any reason, no reductions of fees will be made.

The clients will agree to authorise me to handle any emergencies that may arise, but I will make every effort to contact them first.

Clients are to provide all essential items for the animal's care, for example food, treats, bedding.

The clients should have a responsible back up person to take care of the house and animals in the event of unforseen circumstances, for example, natural disaster or illness. It is a good idea for this to be a neighbour, so they can easily reach the client's home.

Dog walking cancellations should include a day's notice or the normal fee will be charged. 

I reserve the right to deny or stop a service because of financial concerns, inappropriate or uncomfortable situations or safety issues.

If I feel a pet in my charge requires emergency supplies, I will provide these then expect reimbursement on the owner's return. e.g. Cat food or litter.

Cancellations of cat or small animal sits, made less than a month before the sitting is due to take place, will be charged for at the full amount.

If a cancellation is made because of Covid-19 travel restrictions, I may charge an admin fee for the time taken in quoting and administrating your cancelled booking. 

Clients are required to pay in advance and there will be a fee if a cheque is returned.

My business will not be responsible for any keys that the client has mailed to me. There may be a charge for the collection or return of any house keys.